We hear you. You’re disappointed that individuals would not communicate more about the monetary state associated with company as a consequence of the worldwide pandemic that is COVID-19


We hear you. You’re disappointed that individuals would not communicate more about the monetary state associated with company as a consequence of the worldwide pandemic that is COVID-19

Our emotions are that CS HQ making such extreme modifications into the platform without complete transparency plus the CS Community’s input and permission as well as in contradiction with past claims ended up being entirely improper and inexcusable for a administration that is tasked with upkeeping the working platform for a gift-given based community’s account. A gift-giving based community is just a delicate and thing that is idealisting calls for trust and transparency to keep adequate user help to endure. The absolute most valuable CS individuals aren’t ‘customers’… these are typically people in a rare trust-based community.

If they want to stay or bail and permanently move to other similar platforms as it now stands, CS HQ doesn’t just have a REVENUE PROBLEM but, also TRANSPARENCY, TRUST, and VALUES DISCONNECT PROBLEMS for which the CS HQ Admins have given themselves less than one year to fix before Verified users will have to decide.

In the center of my University Studies We took a 19 thirty days space backpacking and working throughout the world

Along my travels we had met and wound up sticking with numerous locals therefore obviously I became instantly enthusiastic about joining the Couchsurfing Community once I ended up being introduced to your CS platform by buddy after time for my studies.

We began joining the CS Community going to CS meetups then joined on the web in old CS 1.0 times whenever CS ended up being very nearly totally running on volunteers and contributions

We later hosted, surfed, participated at a Couch Collective, developed and moderated numerous active teams, donated once more to guide the main cause as quickly because the Verification system had been introduced, hosted regular meetups/events like potluck BBQs and outings like climbing, skiing, and teaching CSers to surf in Hawaii, I became decently active CS individual until We relocated to an area that is rural well represented or effortlessly searchable inside the CS system that sees small CS traffic/requests 8 years back, but still sporadically host.

Like a great many other long-time CS Community customers I became surprised to get a notification indicating without caution or perhaps the CS Community’s consultation/input that CS HQ had unilaterally (in contradiction to past commitments designed to the CS Community) decided the CS website/app would turn into re payment registration solution and, additionally, they’d currently locked all non-verified CS user’s records behind a paywall without previous conversation, notice, or even the CS Community’s input and permission.

Upon further research it now seems, unbenounced in my experience, many successive management groups inside the CS HQ presently in charge of maintaining/developing the CS platform are becoming increasingly disconnected through the CS Community and our core founding values and now have lost their means now the broad help of that which was previously a really passionate and supportive CS Community composed of Member, Devs, Volunteers, and Ambassadors within the decade that is last. It seems after transitioning CS to a Corp B, dealing payday loans in Wisconsin with investment capital investors, and developing a plush office in san francisco bay area CS HQ started decreasing transparency and pursuing top-down demand framework governance, degrading and devaluing the CS Community’s input, business oversight, feedback, and way. CS HQ then removed the Community Based Knowledge features like the member that is new discussion boards plus the wiki, pushed away passionate volunteers and outsourced back-end work to contractors in developing nations, then adopted defective murky business plans pursuing swollen non-core features in attempts to mimic other platforms (like Airbnb) without keeping sufficient incoming profits to offset the increased overhead until it finally reached a breaking point …at which, while refusing to reveal the specific financials and attractive to the CS Community for greater financial help …CS HQ instead generically scapegoated a long time of bad financials from the Covid-19 pandemic as a reason for switching the working platform up to a membership re re re re payment solution and ransoming non-verified user’s records behind a paymentwall without forewarning.

Our emotions are that CS HQ making such extreme modifications towards the platform without complete transparency while the CS Community’s input and permission as well as in contradiction with past claims ended up being totally improper and inexcusable for the management this is certainly tasked with upkeeping the working platform for a gift-given based community’s account. A gift-giving based community is just a delicate and thing that is idealisting calls for trust and transparency to steadfastly keep up adequate user help to endure. Probably the most valuable CS individuals aren’t ‘customers’… these are typically users of a trust-based that is rare.

Because it now appears, CS HQ doesn’t just have actually a REVENUE PROBLEM but, also TRANSPARENCY, TRUST, and VALUES DISCONNECT ISSUES which is why the CS HQ Admins have actually offered by themselves significantly less than twelve months to repair before Verified users will need to determine when they wish to remain or bail and completely relocate to other comparable platforms.